Privacy Policy

1. Introduction

Hello Darzi ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tailor shop management software and website.

2. Information We Collect

We collect information that you provide directly to us when you create an account, use the software, or contact us. This includes:

• Account information such as your name, email address, and shop name.
• Customer data you enter into the software, including names, phone numbers, addresses, order details, and body measurements.
• Payment and financial information related to your shop's transactions.
• Communications you send to us, including inquiries and support requests.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our software and services.
• Sync your data across devices via cloud backup.
• Respond to your inquiries and provide customer support.
• Send important notices about updates, terms, or policy changes.
• Detect, prevent, and address technical issues or misuse.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase, a trusted cloud database platform, for data storage and backup. We implement reasonable technical and organizational measures to protect your information.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymized or aggregated data for analytics purposes. We may disclose information if required by law or to protect our legal rights.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, your data will be permanently removed from our systems within a reasonable period.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Export your data from the software at any time.
• Withdraw consent where we rely on your consent to process data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.